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Our approach

Prioritizing whole-person health

Whole health is a simple concept: everything has an impact on a person’s well-being. Putting whole health into practice on a larger scale isn’t always so simple. At Skai, we understand what it takes to address all the ways that biology, lifestyle, behavior, the environment and other factors contribute to a person’s health—and how to break through the complexity to support members in all the ways they need it.

How Skai prioritizes whole-person health

  • Treating each facet of health as part of a collective care journey, not in siloes
  • Providing real, live support from real humans who meet member needs with compassion and equity 
  • Offering community support and curated solutions that help members get the best care for their whole health
  • Understanding the impact of nontraditional modalities—such as complementary and integrative health—and how they complement overall well-being

Medical care only affects 20% of health outcomes. The remaining 80% stem from social drivers of health.

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Things are looking up: Introducing Skai

2 minute read

We have a long history of solving challenges unique to leading national employers.

Our roots in Arkansas Blue Cross and Blue Shield allow us to grow and remain at the forefront of specialized problem-solving. That’s why we built a bold new purpose-built plan for national employers who expect more than the status quo. We're proud and excited to introduce to you: Skai Blue Cross Blue Shield. 

The name we chose—Skai—evokes a sense of limitless potential. As a mutual company, one of our strengths is that we are not beholden to shareholders. This means we have the freedom to focus on what we care about most—our employers and members. This purpose, coupled with our ability to be flexible in an industry typically known for its rigidness, allows us to innovate in ways our competitors can’t. 

With Skai, we break free from traditional healthcare limitations. We are uniquely positioned to meet the complex and particular needs of national employers through our unparalleled expertise in health economics, data science and care management. Working with some of the most challenging workforce populations has taught us that it’s possible to service a large population while also providing them with a custom-tailored experience. It’s a high standard, and one we continually strive to exceed.

Skai draws on decades of experience solving the challenges of the nation’s leading companies. Our approach to “better” with Skai is that of whole health, grounded in the best people and data, which means a more proactive, holistic and member-centric approach to complex care management. We deliver a seamlessly integrated experience by combining payor, navigator and point solutions in a revolutionary way. Skai brings a refreshingly simplified way to make decisions with proprietary tools. That, combined with relentless research and innovation centered on sustainable cost-containment, allows Skai to push against the status quo and change the way we think about healthcare.

As you can see, we’re rethinking business as usual. Forget the road less traveled. We’re paving a whole new road. And with Skai, we’re giving national employers what they deserve: Better.

Radically effective engagement

Engagement is one of, if not the most important factor in driving better health outcomes. At Skai, we’re transforming traditional approaches to engagement to help turn passive members into active healthcare consumers.

How Skai fosters better engagement and outcomes

  • Leveraging data in newer, smarter ways to connect with members through relevant and rewarding outreach
  • Tailoring messaging and care strategies to populations and sub-segments down to the member level
  • Understanding member communication preferences and reaching out via channels they are most receptive to
  • Fostering an ongoing relationship by ensuring a reliably positive healthcare experience 
  • Using next-level integration to create a seamless member experience

65% of Americans say coordinating and managing their health and the healthcare system is overwhelming and time-consuming.

Related insights

View more

Things are looking up: Introducing Skai

2 minute read

We have a long history of solving challenges unique to leading national employers.

Our roots in Arkansas Blue Cross and Blue Shield allow us to grow and remain at the forefront of specialized problem-solving. That’s why we built a bold new purpose-built plan for national employers who expect more than the status quo. We're proud and excited to introduce to you: Skai Blue Cross Blue Shield. 

The name we chose—Skai—evokes a sense of limitless potential. As a mutual company, one of our strengths is that we are not beholden to shareholders. This means we have the freedom to focus on what we care about most—our employers and members. This purpose, coupled with our ability to be flexible in an industry typically known for its rigidness, allows us to innovate in ways our competitors can’t. 

With Skai, we break free from traditional healthcare limitations. We are uniquely positioned to meet the complex and particular needs of national employers through our unparalleled expertise in health economics, data science and care management. Working with some of the most challenging workforce populations has taught us that it’s possible to service a large population while also providing them with a custom-tailored experience. It’s a high standard, and one we continually strive to exceed.

Skai draws on decades of experience solving the challenges of the nation’s leading companies. Our approach to “better” with Skai is that of whole health, grounded in the best people and data, which means a more proactive, holistic and member-centric approach to complex care management. We deliver a seamlessly integrated experience by combining payor, navigator and point solutions in a revolutionary way. Skai brings a refreshingly simplified way to make decisions with proprietary tools. That, combined with relentless research and innovation centered on sustainable cost-containment, allows Skai to push against the status quo and change the way we think about healthcare.

As you can see, we’re rethinking business as usual. Forget the road less traveled. We’re paving a whole new road. And with Skai, we’re giving national employers what they deserve: Better.

How Skai cultivates transparency and trust

We’re not only people-first at Skai—we’re partnership-first. We work closely with each national employer, tailoring through a strategic lens based on our clients’ best interests.

How we prioritize transparency and trust at Skai

  • Structuring our operations to be more nimble and customizable to national employer needs
  • Establishing flexible, direct contracting with any point solutions, meaning zero administrative burden for clients
  • Diving deep into our clients’ needs and providing strategic solutions based on those needs—not on larger trends alone
  • Giving our clients the same level of transparency members expect from their health plan—and more—so they always understand the true value of what they’re getting
  • Providing an interdisciplinary team of experts to cater to each client

Health plans must shift from a one-size-fits-all approach, to a more tailored strategy that addresses individual preferences and requirements.

Related insights

View more

Things are looking up: Introducing Skai

2 minute read

We have a long history of solving challenges unique to leading national employers.

Our roots in Arkansas Blue Cross and Blue Shield allow us to grow and remain at the forefront of specialized problem-solving. That’s why we built a bold new purpose-built plan for national employers who expect more than the status quo. We're proud and excited to introduce to you: Skai Blue Cross Blue Shield. 

The name we chose—Skai—evokes a sense of limitless potential. As a mutual company, one of our strengths is that we are not beholden to shareholders. This means we have the freedom to focus on what we care about most—our employers and members. This purpose, coupled with our ability to be flexible in an industry typically known for its rigidness, allows us to innovate in ways our competitors can’t. 

With Skai, we break free from traditional healthcare limitations. We are uniquely positioned to meet the complex and particular needs of national employers through our unparalleled expertise in health economics, data science and care management. Working with some of the most challenging workforce populations has taught us that it’s possible to service a large population while also providing them with a custom-tailored experience. It’s a high standard, and one we continually strive to exceed.

Skai draws on decades of experience solving the challenges of the nation’s leading companies. Our approach to “better” with Skai is that of whole health, grounded in the best people and data, which means a more proactive, holistic and member-centric approach to complex care management. We deliver a seamlessly integrated experience by combining payor, navigator and point solutions in a revolutionary way. Skai brings a refreshingly simplified way to make decisions with proprietary tools. That, combined with relentless research and innovation centered on sustainable cost-containment, allows Skai to push against the status quo and change the way we think about healthcare.

As you can see, we’re rethinking business as usual. Forget the road less traveled. We’re paving a whole new road. And with Skai, we’re giving national employers what they deserve: Better.

How Skai prioritizes cost containment and innovation

At Skai, we know sustainable cost-containment requires continual research and innovation. We always lean on forward-looking strategies that embrace proactive, whole-person support and factor cost-containing strategies into all solutions. 

How we prioritize cost containment and innovation at Skai

  • Providing unmatched access, choice and discounts for high-quality, in-network providers
  • Embracing progressive value-based care strategies like shared downside risk and collaborative decision-making
  • Customizing medical policies to each population's needs
  • Providing personalized, proactive whole-person, whole-population support focused on improving health while lowering long-term costs
  • Prioritizing engagement models that improve outcomes and maximize benefits usage
  • Addressing rising medical pharmacy costs through a comprehensive, whole-system approach

60% of Skai network providers participate in value-based contracts.

Related insights

View more

Things are looking up: Introducing Skai

2 minute read

We have a long history of solving challenges unique to leading national employers.

Our roots in Arkansas Blue Cross and Blue Shield allow us to grow and remain at the forefront of specialized problem-solving. That’s why we built a bold new purpose-built plan for national employers who expect more than the status quo. We're proud and excited to introduce to you: Skai Blue Cross Blue Shield. 

The name we chose—Skai—evokes a sense of limitless potential. As a mutual company, one of our strengths is that we are not beholden to shareholders. This means we have the freedom to focus on what we care about most—our employers and members. This purpose, coupled with our ability to be flexible in an industry typically known for its rigidness, allows us to innovate in ways our competitors can’t. 

With Skai, we break free from traditional healthcare limitations. We are uniquely positioned to meet the complex and particular needs of national employers through our unparalleled expertise in health economics, data science and care management. Working with some of the most challenging workforce populations has taught us that it’s possible to service a large population while also providing them with a custom-tailored experience. It’s a high standard, and one we continually strive to exceed.

Skai draws on decades of experience solving the challenges of the nation’s leading companies. Our approach to “better” with Skai is that of whole health, grounded in the best people and data, which means a more proactive, holistic and member-centric approach to complex care management. We deliver a seamlessly integrated experience by combining payor, navigator and point solutions in a revolutionary way. Skai brings a refreshingly simplified way to make decisions with proprietary tools. That, combined with relentless research and innovation centered on sustainable cost-containment, allows Skai to push against the status quo and change the way we think about healthcare.

As you can see, we’re rethinking business as usual. Forget the road less traveled. We’re paving a whole new road. And with Skai, we’re giving national employers what they deserve: Better.

Enough of the status quo.

There's so much more to Skai. See how we'll change the way you think about healthcare.

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